Accessibility statement

This document is waiting for review by counsel. It describes how we work today; the reviewed version will be published here with a new date.

Our commitment

We want everyone to be able to use this website and TalentInitiator, including people who use a screen reader, a keyboard, magnification or voice control. We design and test to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, the level Ontario’s accessibility standards set for websites.

What we do

• Every page works in English and French, and with a keyboard alone.
• Pages are checked automatically for accessibility problems before each release, and the candidate screens are also tested by hand with a screen reader.
• Text and controls meet the WCAG 2.1 AA contrast levels, in light and dark modes.
• Video is never required. Candidates can always answer interviews by text, and ask for more time or for an interview with a person.

Known limitations

• Product illustrations on this website are described by a caption rather than read element by element.

Feedback and other formats

If something on this website or in the product is hard to use, tell us through our contact page. Say which page it was, what you were trying to do and, if you like, which assistive technology you use. We answer every accessibility request, and we can provide the documents on this site in another format on request.

If you need an accommodation during a hiring process, also tell the employer or agency you applied to. They are responsible for providing it, and the product gives them the tools to do so.